Terms of sale

General Conditions of Sale

Welcome to Atelier Plage. These General Conditions of Sale apply to all purchases made on our website, atelierplage.fr. By placing an order, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase. If you do not agree with any of these terms, please refrain from purchasing our products.

1. Scope

  • 1.1 Applicability: These General Conditions of Sale apply to all sales of products made through the website atelierplage.fr. They form the contract between Atelier Plage and the customer.
  • 1.2 Modifications: Atelier Plage reserves the right to modify these conditions at any time. The conditions applicable to your order will be those in effect at the time of purchase.

2. Products

  • 2.1 Product Descriptions: We strive to ensure that the descriptions, images, and other details of our products are accurate and up-to-date. However, slight variations may occur, particularly in color, due to the screen display settings.
  • 2.2 Availability: Our products are subject to availability. If a product is unavailable after you place your order, we will notify you as soon as possible and offer you the option to cancel the order or select a different product.

3. Orders

  • 3.1 Order Process: To place an order, select the desired products and follow the instructions provided on the website. You will be asked to provide necessary information such as delivery address, payment details, and any specific instructions.
  • 3.2 Order Confirmation: After placing an order, you will receive an email confirmation summarizing your order details. This confirmation does not constitute acceptance of your order.
  • 3.3 Acceptance: The acceptance of your order occurs when we dispatch the products to you. We reserve the right to cancel or refuse any order, particularly in cases of suspected fraud, incomplete information, or issues with payment.

4. Prices and Payment

  • 4.1 Prices: All prices on our website are in euros and include VAT. Prices are subject to change without notice, but the price charged will be the one displayed at the time of your order.
  • 4.2 Payment Methods: We accept various payment methods, including credit cards, PayPal, and bank transfers. Payment is required in full at the time of order.
  • 4.3 Payment Security: All transactions are processed securely using encrypted protocols. Atelier Plage does not store any payment information on its servers.

5. Shipping and Delivery

  • 5.1 Shipping: We offer delivery services to multiple locations worldwide. Shipping costs and delivery times vary based on the destination and are displayed during checkout.
  • 5.2 Delivery Times: Estimated delivery times are provided as a guide. While we strive to meet these estimates, delays may occur due to factors beyond our control.
  • 5.3 Transfer of Risk: The risk of loss or damage to products passes to you upon delivery to the address specified in your order.

6. Returns and Cancellations

  • 6.1 Return Policy: If you are not satisfied with your purchase, you may return the products within 30 days of receiving your order. Products must be returned in their original condition, unworn, and with all original packaging. Please refer to our Return and Refund Policy for detailed instructions.
  • 6.2 Cancellations: You may cancel your order before it has been dispatched. Once the order has been shipped, it cannot be canceled, and you will need to follow our return process.

7. Warranty

  • 7.1 Legal Warranty: Our products are covered by the legal warranty against hidden defects and non-conformity, as provided by French law. In the event of a defective or non-conforming product, please contact us at julien@atelierplage.fr with your order details.
  • 7.2 Exclusions: The warranty does not cover damages caused by improper use, accidents, or alterations made by the customer.

8. Limitation of Liability

  • 8.1 General: Atelier Plage's liability is limited to the direct damages resulting from a failure to fulfill its obligations under these conditions. We are not liable for any indirect damages, loss of profits, or any other damages arising from the use of our products.
  • 8.2 Force Majeure: We are not responsible for any failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, or interruptions in internet service.

9. Governing Law and Jurisdiction

  • 9.1 Governing Law: These General Conditions of Sale are governed by French law.
  • 9.2 Jurisdiction: Any disputes arising from these conditions will be subject to the exclusive jurisdiction of the courts of France.

10. Contact Information

For any questions or concerns regarding these General Conditions of Sale, please contact us at julien@atelierplage.fr.